Warranty
WELCOME TO YOUR TROPHY HOME
Trophy Signature Homes is committed to providing outstanding personal service from the beginning of your homebuying journey to well after we put the finishing touches on your space. Here, discover everything you need to know about maintaining your new dream dwelling, including product registration, warranty details and useful tips.
Request WARRANTY Services
VIEW WARRANTY COVERAGE
New Home Orientation
HOME AUTOMATION GUIDES
HOW TO MAINTAIN YOUR HOME
WARRANTY PROCESS l NEXT STEPS l WARRANTY CLAIM REMINDERS
- Meet with your Warranty Manager.
- Transfer utilities to avoid service interruption.
- Establish your internet, then contact the electrician to connect the home automation panel.
- If your HVAC company is Tempo, they will contact you to set up an appointment to extend the warranty on your HVAC equipment.
- The process for both standard and emergency warranty service requests can be found under your sink cabinets.
Survey Overview
Our homeowners are at the center of everything we do. Your feedback is essential in helping us create personal and thoughtful home plans and a customer experience that is always exceptional. During your first year of homeownership, we will send you a series of three surveys, inviting you to let us know what we can do to deliver outstanding service.
30Days
The first survey is sent 30 days after closing.06Months
The second survey will be sent out at six months.12Months
A final survey will be sent out at 12 months.10/10
We pride ourselves on ratings of 10 for all aspects of the surveys.
2-10 Homebuyers Warranty
An industry leader, 2-10 Homebuyers Warranty provides third-party, insurance-backed new home warranties to builders across the country. Coverage from 2-10 Homebuyers Warranty brings homeowners peace of mind through workmanship, distribution systems, and structural coverage.
NEW HOME ORIENTATION
Here is an overview of the New Home Orientation meeting with your construction Manager, along with helpful reminders for steps you’ll need to complete.
- HVAC System Overview
- Rain Bird Irrigation WIFI Set-Up
HOME AUTOMATION
As a new Trophy Signature Homes homeowner, it's time to explore the integrated technology and automation that's built in. For homes with HomePro home automation, your homes comes with the following features:
- Touchscreen Keypad
- Smartphone App
- Smart Thermostat
- Front Door Keypad
- Door and Window Sensors
- Motion Sensors
Contact HomePro for security options and subscriptions.
For ClareOne home automation, here are guides to help you get started.
MAINTAINING YOUR TROPHY HOME
Form, meet function. Whether it’s keeping up your home’s curb appeal or cleaning and caring for your interior finishes, we’ve put together a convenient collection of guides to help you maintain your home beyond the move-in date.
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